A Little About Us
Jeff
aka Dr. Cook, Optometrist
We are the Cooks! With 6 kids and a dog we live the typical crazy family life! With carpooling to sports practices, cleaning up messes, camping, going on family walks, laughing, crying and everything in-between we stay pretty busy.
I graduated from Southern California College of Optometry in 2013 and then we moved to Bullhead City, AZ for my first job at an ophthalmology practice called "Western Medical Eye Center". During my years there I had extensive exposure to and became comfortable with any and all medical eye conditions. And let me tell you, they see it all at WME! The doctors there are great and I was fortunate to have this educational experience.
In 2016 we moved to Provo, UT and though we do miss all our friends in Arizona we do love it here! I started working at the Orem Target part time and soon became what I call a "traveling optometrist." Somehow word caught on that I was available to cover shifts and in 2021 alone I worked in 13 different offices, everything from corporate to private practice.
With the education and experience I had obtained I decided it was time to venture out on my own and created "Cook Family Eyecare". Having worked at so many offices made knowing exactly what I wanted to do when it came to practicing (and didn't want to do) really easy.
I wanted to create a comfortable, transparent, low-pressure environment where people felt heard and felt like they had a friend in the eye world who cared about their eyes. I genuinely enjoy getting to know each of my patients and helping them see their best and do what I can to help them prevent devastating eye disease through education and monitoring.
We hope you will give us a chance and come and see us at Cook Family Eyecare in the Crosspointe Shopping Center!
Alex
Optical Manager / Optician
Having worked for many years at Walmart Optical and Eyeglass World, Alex came to Cook Family Eyecare with a vast knowledge of the optical and eyecare industry and has been a huge asset to the practice since day one.
Not only can she educate patients on the ins-and-outs of all the different lens materials and coatings and options, but she also has a knack for selecting the perfect frame for anyone looking. And when it comes to repairing and adjusting frames she is somewhat of a magician!
Alex always has each patients best interest at heart and does all she can to make sure patients are happy with their selection. She also wears many hats as she does billing, shipping, receiving, ordering and all the things in between! We are lucky to have her with us!
Melody
Lead Receptionist
If you've ever made a call to or walked into Cook Family Eyecare chances are you have spoken to Melody! And chances are if you've spoken to Melody you've felt seen and heard. Melody has a way of befriending anyone and everyone so effortlessly and has played a pivotal role since she joined the practice last August.
Melody has a history of great customer service from working at Walmart as a student (where she met her husband) to being a dental assistant to then having five children (which is next level customer service). Having a large family also explains why Melody is so good at multi-tasking and has a can-do and can-learn anything attitude. She is a person who sees a need and fills it and her help has alleviated a lot of stresses of new practice ownership!
Wise beyond her years, Olive continues to impress us with her ability to learn quickly. It's no wonder she was valedictorian of her high school class (don't tell her we told you that). Olive is friendly and humble and has a way of making patients feel at ease.
Currently a college student, Olive is working on her pre-requisites to enter into optometry school. Going to school full-time and working is no easy feat but Olive makes it look that way. She has been a great addition to the team and we look forward to watching her progress toward her doctorate and are glad to be part of that journey.
Olive
Technician / Optician / Contact Lens Specialist